The Tier1 Mobile Now application supports three methods of distributing our application to users.
Public App Store
Microsoft Intune
Apple Business Manager
PUBLIC APP STORE
The simplest and easiest method to distribute the application is through the public Apple App Store or Google Play Store. Choosing this method requires your organization to upgrade the Tier1 managed package on a regular basis so when Tier1 releases a new version, users can download the latest version and leverage the new features. Read this for the instructions to download and login using the public app store.
As of June 2025, Tier1 no longer provides custom binaries for the Tier1 Mobile app. We offer support for two other distribution methods: Microsoft Intune and Apple Business Manager.
Microsoft Intune
Microsoft Intune is a cloud-based endpoint management solution that allows organizations to manage, protect, and secure their devices and apps across various platforms. It supports both corporate-owned and bring your own device (BYOD).
Use Tier1 for Intune iOS version of the mobile application to apply specific app policies.
An Google Play Store version will be available later this year.
Choosing this method requires your organization to upgrade the Tier1 managed package on a regular basis so when Tier1 releases a new version, users can download the latest version and leverage the new features.
APPLE BUSINESS MANAGER
Apple has a program to distribute your own or applications developed by independent software vendor like Tier1. The major benefits of this method over the previous methods is that you can choose when to upgrade provided it is a supported version.
PROCESS
Provide the Organization ID to your Tier1 client services representative.
Provide the same information as above. Within a week, we will release the initial version to your testers.
Provide the email addresses of testers. We will release the test version through TestFlight.
Work with a Tier1 client services representative to upgrade your Salesforce instance with the latest managed package & inform us when you want us to release the application to your users.
Apple may take few days to approve the app listing. We normally submit approval a week or two ahead of the release so we can have approval in time, however we do not control the approval process.
It can take few hours to a day for new version to appear in the app store. We do not control how quickly the app is released to the app store.