2023.4 Release Summary
  • 14 Aug 2024
  • 18 Minutes to read
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2023.4 Release Summary

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Article summary

HOW TO USE RELEASE SUMMARY

The final release and release upgrade will be available on September 25, 2023.

The release notes offer a brief description of the improvements and new features. Contact your Tier1 Client Services representative to learn more or provide feedback on what else would be valuable to see in the release summary.

Supported browsers and devices is updated each release to reflect what Tier1 currently supports.

CLIENT CENTER

SIMPLIFIED SEARCH

Simplified search displays the autocomplete results in a column format instead of row format so that users can see more results in readable format. In previous releases when you search for a generic term, the autocomplete height constrained the number of results that the application could display which made it less useful to the user. If you have the simplified search enabled, then this feature is enabled by default.

CALL REPORTS

In certain use cases, a user would meet with clients to discuss an account that they do not directly work for, such as a board member, a consultant, or an external auditor. When users log a call report with these contacts, the application would automatically assign the contact’s account on the call report, which is incorrect. Call reports has been enhanced in this release to support this use case.

  1. Users can directly populate the account field on the call report form.

  2. Users can conveniently click on the add external participant button to add contacts from the selected account. If the contact is at a different account, users can still search for the contact. If the contact was selected first, then the user can also update the account field to be a different account.

  3. If enabled, the add external participant form also supports displaying indirect contacts from the Salesforce feature contacts from multiple account feature.

Lastly, administrators can also configure the deeplink to open a call report with account pre-selected using the following URL parameter, accountId. For example, the following URL opens a new call report with the account pre-selected.

/apex/T1C_Base__ACEActivityReport?layoutPath=ACE.ActivityReport.Layouts.CallReport&accountId=001Hp00002cJ9dgIAC

This feature is disabled by default.

ACTIVITY RADAR

Activity Radar has two significant improvements to help users view the data in their coverage and use common filters to find what they need quicker.

  1. The in my coverage option can now be configured to display call reports from your coverage hierarchy. In the previous release, in my coverage only displayed call reports directly from the accounts or contacts that a user covered.

This feature requires Tier1 Security Engine to enable and is disabled by default.

  1. The following filters have been introduced and are sticky to the user.

    • Call reports have type, meeting type, subtype, and topics filter.

    • Meetings from Tier1 Events have a meeting type, and topics filter.

    • Meetings have type filter.

    • Tasks have type filter.

In addition, the users have an option to clear and reset all filters applied. This applies to the left panel, object filter, and the new filters described above. The filters are default enabled, but the filters are default not sticky, administrators must enable the filter to be sticky.

EVENTS - SELL SIDE

PORTAL (PILOT)

Tier1 Portal uses Salesforce Experience Cloud to deliver a secure online platform that allows your organization to interact and share event information with your clients. The portal offers these key benefits:

  1. Convenience and accessibility: A portal provides clients with 24/7 access to view events information from anywhere with an internet connection. This convenience eliminates the need for clients to visit physical offices or make phone calls to obtain information, which can save time and effort.

  2. Event sharing and real time tracking: Your organization can securely share corporate access, deals, analyst marketing and other events with clients through the portal. This eliminates the need for disparate communication channels or email attachments, reducing the risk of delivery and engagement. Your organization can use the client portals to update clients on the status of ongoing events. Clients can track progress in real time, reducing the need for frequent status inquiries.

  3. Self-service options: The portal will enable clients to perform certain self-service tasks, such as viewing events information, scheduling appointments, or submitting requests for participation. This empowers clients to take control of their interactions.

  4. Reduction in administrative work: Automation features within the portal can help reduce manual administrative tasks. For instance, automated appointment scheduling, can free up staff to focus on more strategic activities.

In this pilot release, the following main workflow is supported.

  1. Users can use the new event invitation screen to invite client contacts to an event so they can self-register to the available meetings. The event invitation screen can be access directly in the events’ context menu, in Client Center by drag & drop of client contacts to an event on the events cube. On the invitation screen, users can search for contacts, select contacts from an account, or use existing lists to add contacts.

  2. The invited client contacts will receive an event invitation email. They can click the event on the email to login to the portal. If they do, they will receive an email with a passwordless one-time access code to access the event in the portal.

  3. The invited clients can then view the event on the portal, and then choose an available meeting timeslot. When confirming a booking, they can choose whether they are attending physically or virtually.

  4. After confirming the booking, the invited client will receive a booking confirmation email, or they can download the calendar (ICS) file and add it to their calendar. The client contact’s attendance status will be changed to confirmed in Tier1 Events.

In addition, the portal supports the following features.

  • Client contacts can decline an event or unsubscribe to future event invitation emails.

  • The client contacts can click my meetings to view all their invitations, confirmed upcoming events, past events, and declined events.

  • If all the available meetings are already taken, or none of the available timeslot’s work for the client, they can click a button to contact the host via email.

  • During the invitation process, the user will have invitation options such as whether individual client contacts or account should be invited to all meeting types or only to group meetings.

  • At the end of the invitation process, users can export the list of invited clients, with success and failure reasons. Standard events and booking restrictions validation check are in place to ensure clients gain access to the correct meetings.

Enabling portal will require additional licenses. Contact Tier1 for more details.

CONSUMPTION REPORTS (PILOT)

To support the consumption reports pilot integration with Commcise, Tier1 Events has introduced several new fields on the meeting form that is required for consumption reporting. By default, the fields are disabled on the meeting form. Administrators can either enable the fields on the meeting form or keep it disabled and then populate them using automation.

MOBILE

VIEW EVENTS

Tier1 Mobile Now is introducing events on the mobile application to give users more capabilities on the road. In this release, users can view events and its meetings.

The following features are supported for the initial release.

  1. Users can use the same saved searches defined in Tier1 Events to filter the list of events they see. They can further find the events they are looking for using the date filters, text filters, or sort.

  2. Users can view important event details such as the name, type, date, city, first few key participants, and the event coordinator.

  3. User can then tap on the event to view all the event key participants and all its meetings.

  4. Furthermore, users can tap on a meeting detail to view its location, and meeting attendees.

By default, the events menu is disabled.

CONSUMPTION REPORTS

COMMCISE INTEGRATION (PILOT)

Tier1 is introducing a powerful two-way integration with Commcise to arm your users with high-quality, contextually relevant data directly within Client Center. The integration offers three key benefits.

  1. Streamline and optimize the interaction distribution process, allowing you to redeploy your resources to more strategic tasks and maximize profitability.

  2. Leverage interaction data that has been cleansed, priced, and enriched with buy-side feedback to better meet clients’ needs.

  3. Highlight the aspects of contracts and invoices most important to your business to avoid missed billing opportunities.

In this pilot release, the following features are supported.

INTERACTION DATA QUALITY, PRICING, AND FEEDBACK

  1. After a day, users can view data quality issues with their call reports and Tier1 meetings in activity radar and activity manager interactions tab. They can update the interaction directly or ask their admin to update it so that interaction data is accurate for consumption reporting.

  2. Users can also view the interaction pricing and asset manager feedback provided by Commcise to attribute value to the interactions and to the employees.

MIFID STATUS AND UTILIZATION

Users can view the account’s MIFID status, their utilization and a summary of the active contracts value and total interaction pricing by account.

CONTRACTS AND ENTITLEMENTS

Users can select an account and view the full list of contracts by date and which clients contacts are the entitled.

INTEGRATION OVERVIEW

  1. Power users can use a new Salesforce account report that has the Commcise required fields so that they can upload the accounts into Commcise. The process to upload new accounts is manual so your power users or administrators must upload the accounts at a regular cadence.

  2. Administrators can schedule nightly or run on demand sequential batch jobs that pushes contacts to Commcise, sync call reports and Tier1 meetings data, receive contracts from Commcise, and then calculate the active contract value by account and total interaction pricing by account. The following image summarizes the integration flow. Contact Tier1 for more detailed field mapping and its configuration.

  3. To support troubleshooting of the batch jobs, one new object called Commcise log has been added to log any API requests to Commcise and two new objects called batch upload and batch upload entities have been added to log any data that is being sent to Commcise. Administrators and support staff can schedule or run these reports to monitor or troubleshoot issues.

Enabling Commcise integration will require additional license. Contact Tier1 for more details.

PROSPECTOR

PERFORMANCE

In this release, Tier1 Prospector Update Service has been updated to resolve issues and to optimize the daily updates for contacts, accounts, and interest subjects.

ARCHITECTURE

ACCESSIBILITY

Tier1 strives for compliance with Web Content Accessibility Guidelines (WCAG) 2.1 level AA and have improved the following accessibility usage in the application.

  1. Arrow keyboard navigation through column header, column filter, and grid cells.

  2. Tab key to navigate forward through column header, column filter, and grid cells. Tab and Shift keys to navigate backward through column header, column filter, and grid cells.

  3. Enter key on column header to sort the column.

  4. Enter key on text filters to edit filter criteria and Esc key to set focus on outer filter cell.

  5. Enter key on text input, dropdown, text area, and dates to select or confirm the data.

Note that if you tab from the last column header, the focus will be on the first column filter; if you tab and shift from the first column filter, the focus will be on the last column header. If you tab from the last column filter, the focus will be on first grid cell; shift and tab from the first grid cell, the focus will be on the last column filter.

TEST AUTOMATION

Tier1 has implemented a unique object identifier called testId on the following forms: interaction report, bulk call reports, quick edit account, quick add account, quick edit contact forms.

DATA MODEL CHANGES

NEW OBJECTS

OBJECT LABEL

OBJECT API

DESCRIPTION

Call Report Pricing/Feedback

T1_CR__Call_Report_Pricing_Feedback__c

The pricing and feedback associated with a call report for a specific Account

Commcise Log

T1_CR__Commcise_Log__c

Endpoint and response of consumption reporting Commcise API calls

Consumption Contract

T1_CR__Consumption_Contract__c

Contract status and information for asset managers

Consumption Contract Contact

T1_CR__Consumption_Contract_Contact__c

Contract details regarding which contacts are entitled to consume

Consumption Contract Info

T1_CR__Consumption_Contract_Detail__c

Contract details such as currency, amount, period, region, asset class, mifid impacted.

Meeting Data Quality

T1C_AEM__Meeting_Data_Quality__c

Object that stores the data quality information being passed from external data provider.

Meeting Pricing/Feedback

T1C_AEM__Meeting_Pricing_Feedback__c

The pricing and feedback associated with a Meeting for a specific Account

Portal Meeting Ticket

T1C_AEM__Portal_Meeting_Ticket__c

The ticket object used to keep track of user reservations to a specific seat in a meeting slot. Only to be used in cases of limited seating capacity for meetings

Update Service Tracking

T1C_DH__Update_Service_Tracker__c

Singleton row data object for tracking update service batch activities. Not meant for external access or update.

Upload Batch

T1_CR__Upload_Batch__c

A log file used to track the status and content of a batch upload.

Upload Batch Entity

T1_CR__Upload_Batch_Entity__c

A relationship object between a batch job and a target object for that upload.

NEW FIELDS

OBJECT API

FIELD LABEL

FIELD TYPE

DESCRIPTION

Account

Contract End

Date/Time

The end date of the contract associated with the account.

Account

Contract Start

Date/Time

The start date of the contract associated with the account.

Account

Id Case Insensitive

Formula (Text)

18 character case insensitive account Id

Account

Mifid Status

Picklist

The current Mifid status associated with the account.

Account

Total Contract Amount

Currency(18, 0)

The total calculated broker contract amount.

Account

Total Contract Amount (AM)

Currency(18, 0)

The total calculated contract amount related to the asset manager.

Account

Total Interaction Client Value

Currency(18, 0)

The total calculated client interaction value

Account

Total Interaction Client Value (AM)

Currency(18, 0)

The total calculated client interaction asset manager value

Contact

AEM Portal Do Not Email

Checkbox

Field denoting that this Contact should no receive email invitations for public AEM Events via the invitation dialog

Contact

Asset Class

Picklist

Asset class contact is primarily focused on

Contact

Last Commcise Send

Date/Time

The last time the Contact was sent to Commcise

T1_CR__Call_Report_Pricing_Feedback__c

Account

Lookup(Account)

The account associated with the pricing and feedback

T1_CR__Call_Report_Pricing_Feedback__c

Approval Status

Number(18, 0)

Gives information whether the interaction is (Approved/Force Approved)

T1_CR__Call_Report_Pricing_Feedback__c

Call Report

Master-Detail(Call Report)

The parent Call Report associated with the pricing / feedback

T1_CR__Call_Report_Pricing_Feedback__c

Client Comment

Long Text Area(32768)

Client feedback comment

T1_CR__Call_Report_Pricing_Feedback__c

Client Reason

Text(255)

Client feedback reason

T1_CR__Call_Report_Pricing_Feedback__c

Client Value

Currency(18, 0)

Price derived using client rate card in the broker's default currency. Although these can be configured AM/broker specific too

T1_CR__Call_Report_Pricing_Feedback__c

Client Value (AM)

Currency(18, 0)

Price derived using client rate card in the asset manager default currency. Although these can be configured AM/broker specific too

T1_CR__Call_Report_Pricing_Feedback__c

Consumption Reporting Status

Picklist

Consumption Reporting publication status of this interaction. Calculated by Tier1 and external data provider

T1_CR__Call_Report_Pricing_Feedback__c

Currency

Text(255)

Broker's default currency

T1_CR__Call_Report_Pricing_Feedback__c

Currency (AM)

Text(255)

Asset manager's default currency

T1_CR__Call_Report_Pricing_Feedback__c

Feedback Date

Formula (Date)

Client feedback date derived from Feedback Datetime

T1_CR__Call_Report_Pricing_Feedback__c

Feedback DateTime

Date/Time

Client feedback datetime

T1_CR__Call_Report_Pricing_Feedback__c

Last Material Edit Date

Date/Time

Last material edit datetime. Used to calculate interaction status

T1_CR__Call_Report_Pricing_Feedback__c

Last Published Date

Date/Time

Last published datetime. Used to calculate interaction status

T1_CR__Call_Report_Pricing_Feedback__c

Merge Status

Number(18, 0)

Status of interaction merge that was done externally

T1_CR__Call_Report_Pricing_Feedback__c

Outcome

Text(255)

Client feedback outcome reason

T1_CR__Call_Report_Pricing_Feedback__c

Outcome Comment

Long Text Area(32768)

Client feedback outcome reason comment

T1_CR__Call_Report_Pricing_Feedback__c

Pre-Approval Status

Number(18, 0)

PreApproval status. Used to calculate interaction status

T1_CR__Call_Report_Pricing_Feedback__c

Publish Status

Number(18, 0)

Publish status. Used to calculate interaction status

T1_CR__Call_Report_Pricing_Feedback__c

Quality Status

Number(18, 0)

Quality status. Used to calculate interaction status

T1_CR__Call_Report_Pricing_Feedback__c

Red Line Value

Currency(18, 0)

Minimum price setup by broker in the broker's default currency

T1_CR__Call_Report_Pricing_Feedback__c

Red Line Value (AM)

Currency(18, 0)

Minimum price setup by broker in the asset manager's default currency

T1_CR__Call_Report_Pricing_Feedback__c

Reject Status

Number(18, 0)

Gives information if the interaction is rejected

T1_CR__Call_Report_Pricing_Feedback__c

Standard Value

Currency(18, 0)

Standard rate card price in the broker's default currency

T1_CR__Call_Report_Pricing_Feedback__c

Standard Value (AM)

Currency(18, 0)

Standard rate card price in the asset manager's default currency

T1_CR__Call_Report_Pricing_Feedback__c

System

Text(255)

Client feedback system

T1_CR__Commcise_Log__c

End Point

Text(200)

Commcise API endpoint

T1_CR__Commcise_Log__c

Response

Long Text Area(32768)

Commcise API response

T1_CR__Consumption_Contract__c

Asset Manager

Lookup(Account)

Asset manager who this contract is for

T1_CR__Consumption_Contract__c

Contract Status

Picklist

Contract status

T1_CR__Consumption_Contract__c

Description

Long Text Area(32768)

Free form comments or description

T1_CR__Consumption_Contract__c

ExternalId

Text(255) (External ID)

Contract Id from external system

T1_CR__Consumption_Contract__c

Investor Contact

Text(255)

Free form text of the primary point of contact from the asset manager

T1_CR__Consumption_Contract__c

Provider Contact

Text(255)

Free form text of the primary point of contact from broker

T1_CR__Consumption_Contract_Contact__c

Consumption Contract Info

Master-Detail(Consumption Contract Info)

T1_CR__Consumption_Contract_Contact__c

Contact

Lookup(Contact)

Contact who is entitled

T1_CR__Consumption_Contract_Contact__c

End Date

Date/Time

End date/time of entitled contact

T1_CR__Consumption_Contract_Contact__c

ExternalId

Text(255) (External ID)

Contract Id from external system

T1_CR__Consumption_Contract_Contact__c

Start Date

Date/Time

Start date/time of entitled contact

T1_CR__Consumption_Contract_Detail__c

Asset Manager

Lookup(Account)

Asset manager who this contract detail is for. May differ from the contract's asset manager due to account hierarchy or legal entity structure

T1_CR__Consumption_Contract_Detail__c

Asset Manager Amount

Currency(16, 2)

T1_CR__Consumption_Contract_Detail__c

Asset Manager Currency

Picklist

Asset manager's currency

T1_CR__Consumption_Contract_Detail__c

Broker Amount

Currency(16, 2)

Broker's base amount in the broker/organization's currency

T1_CR__Consumption_Contract_Detail__c

Broker Currency

Picklist

Broker's currency which is equivalent to the organization's default currency

T1_CR__Consumption_Contract_Detail__c

Consumption Contract

Master-Detail(Consumption Contract)

T1_CR__Consumption_Contract_Detail__c

Description

Long Text Area(32768)

Free form comments or description

T1_CR__Consumption_Contract_Detail__c

End Date

Date/Time

End date and time of the contract

T1_CR__Consumption_Contract_Detail__c

ExternalId

Text(255) (External ID)

Contract details Id from external system

T1_CR__Consumption_Contract_Detail__c

Mifid Impacted

Checkbox

Whether account is impacted by Mifid for this contract

T1_CR__Consumption_Contract_Detail__c

Payment Frequency

Text(255)

Frequently of payment. Most of the time it's by yearly or quarterly

T1_CR__Consumption_Contract_Detail__c

Priority

Number(18, 0)

Priority order of the contract

T1_CR__Consumption_Contract_Detail__c

Region

Lookup(Region)

T1_CR__Consumption_Contract_Detail__c

Region Text

Text(255)

Region of the contract

T1_CR__Consumption_Contract_Detail__c

Start Date

Date/Time

Start date and time of the contract

T1_CR__Consumption_Contract_Detail__c

Start Year

Formula (Text)

Returns year of the contract

T1_CR__Consumption_Contract_Detail__c

Year

Formula (Date)

T1_CR__Upload_Batch__c

Job Id

Text(255)

The server's reported id associated with this list of content.

T1_CR__Upload_Batch__c

Status

Picklist

The current status of the batch job as claimed by the server.

T1_CR__Upload_Batch__c

Type

Picklist

T1_CR__Upload_Batch_Entity__c

Entity Id

Text(18)

Generic Id for the uploaded data.

T1_CR__Upload_Batch_Entity__c

Upload Batch

Master-Detail(Upload Batch)

The batch job associated.

T1C_AEM__Aem_Event__c

Invite Status

Picklist

T1C_AEM__Event_Attendee__c

Invitation Meeting Access

Picklist

T1C_AEM__Event_Attendee__c

Invitation Sent Time Stamp

Date/Time

Date and time of Event invitation sent

T1C_AEM__Event_Attendee__c

Invitation Account Restricted

Checkbox

Whether or not the Event Attendee can only be invited to Meetings wherein the attendee's Account is already booked in.

T1C_AEM__Event_Attendee__c

Invitation Attendance Type

Checkbox

Whether or not the Event Attendee can only be invited to Meetings wherein the attendee's Account is already booked in.

T1C_AEM__Event_Attendee__c

Invitation Sent

Checkbox

Whether an invitation to the Event has been sent out or not

T1C_AEM__Meeting__c

Interaction Mode

Picklist

Determines the mode or channel of the interaction

T1C_AEM__Meeting__c

Interaction Purpose

Picklist

Determines the reason for the interaction

T1C_AEM__Meeting__c

Interaction Subtype

Picklist

Determines the size / structure of the meeting

T1C_AEM__Meeting__c

Is Billable

Checkbox

Determines whether a meeting is billable

T1C_AEM__Meeting__c

Last Commcise Receive

Date/Time

Last time interaction was updated by batch

T1C_AEM__Meeting__c

Last Commcise Send

Date/Time

Last time interaction was sent by batch

T1C_AEM__Meeting_Data_Quality__c

Error Id

Text(255)

Error Id of the data quality check

T1C_AEM__Meeting_Data_Quality__c

Meeting

Master-Detail(Meeting)

Meeting of the data quality check

T1C_AEM__Meeting_Data_Quality__c

Severity

Text(255)

Severity of the data quality check

T1C_AEM__Meeting_Data_Quality__c

Description

Long Text Area(32768)

Full description of the data quality check

T1C_AEM__Meeting_Pricing_Feedback__c

Outcome Comment

Long Text Area(32768)

Client feedback outcome reason comment

T1C_AEM__Meeting_Pricing_Feedback__c

Client Comment

Long Text Area(32768)

Client feedback comment

T1C_AEM__Meeting_Pricing_Feedback__c

Feedback Date

Formula (Date)

Client feedback date derived from Feedback Datetime

T1C_AEM__Meeting_Pricing_Feedback__c

Red Line Value (AM)

Currency(18, 0)

Minimum price setup by broker in the asset manager's default currency

T1C_AEM__Meeting_Pricing_Feedback__c

Client Value

Currency(18, 0)

Price derived using client rate card in the broker's default currency. Although these can be configured AM/broker specific too

T1C_AEM__Meeting_Pricing_Feedback__c

Quality Status

Number(18, 0)

Quality status. Used to calculate interaction status

T1C_AEM__Meeting_Pricing_Feedback__c

Standard Value

Currency(18, 0)

Standard rate card price in the broker's default currency

T1C_AEM__Meeting_Pricing_Feedback__c

Meeting

Master-Detail(Meeting)

The parent Meeting associated with the pricing / feedback

T1C_AEM__Meeting_Pricing_Feedback__c

Publish Status

Number(18, 0)

Publish status. Used to calculate interaction status

T1C_AEM__Meeting_Pricing_Feedback__c

Client Value (AM)

Currency(18, 0)

Price derived using client rate card in the asset manager default currency. Although these can be configured AM/broker specific too

T1C_AEM__Meeting_Pricing_Feedback__c

Standard Value (AM)

Currency(18, 0)

Standard rate card price in the asset manager's default currency

T1C_AEM__Meeting_Pricing_Feedback__c

Reject Status

Number(18, 0)

Gives information if the interaction is rejected

T1C_AEM__Meeting_Pricing_Feedback__c

Approval Status

Number(18, 0)

Gives information whether the interaction is (Approved/Force Approved)

T1C_AEM__Meeting_Pricing_Feedback__c

Currency (AM)

Text(255)

Asset manager's default currency

T1C_AEM__Meeting_Pricing_Feedback__c

Account

Lookup(Account)

The account associated with the pricing and feedback

T1C_AEM__Meeting_Pricing_Feedback__c

Last Published Date

Date/Time

Last published datetime. Used to calculate interaction status

T1C_AEM__Meeting_Pricing_Feedback__c

Consumption Reporting Status

Picklist

Consumption Reporting publication status of this interaction. Calculated by Tier1 and external data provider

T1C_AEM__Meeting_Pricing_Feedback__c

Red Line Value

Currency(18, 0)

Minimum price setup by broker in the broker's default currency

T1C_AEM__Meeting_Pricing_Feedback__c

System

Text(255)

Client feedback system

T1C_AEM__Meeting_Pricing_Feedback__c

Last Material Edit Date

Date/Time

Last material edit datetime. Used to calculate interaction status

T1C_AEM__Meeting_Pricing_Feedback__c

Currency

Text(255)

Broker's default currency

T1C_AEM__Meeting_Pricing_Feedback__c

Outcome

Text(255)

Client feedback outcome reason

T1C_AEM__Meeting_Pricing_Feedback__c

Client Reason

Text(255)

Client feedback reason

T1C_AEM__Meeting_Pricing_Feedback__c

Feedback DateTime

Date/Time

Client feedback datetime

T1C_AEM__Meeting_Pricing_Feedback__c

Merge Status

Number(18, 0)

Status of interaction merge that was done externally

T1C_AEM__Meeting_Pricing_Feedback__c

Pre-Approval Status

Number(18, 0)

PreApproval status. Used to calculate interaction status

T1C_AEM__Portal_Meeting_Ticket__c

Account

Lookup(Account)

T1C_AEM__Portal_Meeting_Ticket__c

Meeting

Master-Detail(Meeting)

The meeting that this ticket will hold a seat for

T1C_AEM__Portal_Meeting_Ticket__c

Contact

Lookup(Contact)

The reserving contact for this ticket. This field is used in validations as well as to mark ownership of the ticket

T1C_AEM__Portal_Meeting_Ticket__c

User

Lookup(User)

The user record that's reserving this ticket

T1C_AEM__Portal_Meeting_Ticket__c

Reserve Expiry Time

Date/Time

The hold time after which the ticket's reservation expires

T1C_Base__Employee__c

Asset Class

Picklist

Asset class employee is primarily focused on

T1C_DH__Update_Service_Tracker__c

Row Identifier

Number

Unique restricted row identifier to ensure singleton existence.

T1C_DH__Update_Service_Tracker__c

Log Message

Text

Job log/error message from batch processing.

T1C_DH__Update_Service_Tracker__c

Paged Securities Update Status

Text

Status of the last run of the update mapped securities batch.

T1C_DH__Update_Service_Tracker__c

Delete Account Fields Job Status

Text

Status of the last run of the account fields log deletion.

T1C_DH__Update_Service_Tracker__c

Paged Contacts Update Status

Text

Status of the last run of the update mapped contacts batch.

T1C_DH__Update_Service_Tracker__c

Full Update Status

Text

Status of the last run of a full update.

T1C_DH__Update_Service_Tracker__c

Delete Security Fields Job Run Date

Date/Time

Timestamp of the last batch run for deleting security fields logging.

T1C_DH__Update_Service_Tracker__c

Mapped Contacts Update Status

Text

Status of the last run of the update mapped contacts batch.

T1C_DH__Update_Service_Tracker__c

Incremental Update Status

Text

Status of the last incremental update run.

T1C_DH__Update_Service_Tracker__c

Paged Securities Update Date

Date/Time

Timestamp of the last batch run for updating mapped securities.

T1C_DH__Update_Service_Tracker__c

Mapped Securities Update Date

Date/Time

Timestamp of the last batch run for updating mapped securities.

T1C_DH__Update_Service_Tracker__c

Update Service Cron Id

Text(255)

Identifier of the cron instance used to periodically fire the batch update process(es).

T1C_DH__Update_Service_Tracker__c

Securities Deactivation Date

Date/Time

Timestamp of the last security deactivition batch run.

T1C_DH__Update_Service_Tracker__c

Incremental Update Date

Date/Time

Timestamp of the last incremental batch run.

T1C_DH__Update_Service_Tracker__c

Update Service Batch Id

Text(255)

Identifier of the last update batch in progress.

T1C_DH__Update_Service_Tracker__c

Update Account Country Id List

Long Text Area

Last list of account country identifiers used in batch processing.

T1C_DH__Update_Service_Tracker__c

Update Account Type Id List

Long Text Area

Last list of account type identifiers used in batch processing.

T1C_DH__Update_Service_Tracker__c

Log Message Date

Date/Time

Timestamp of the associated job log/error message.

T1C_DH__Update_Service_Tracker__c

Delete Security Fields Job Status

Text

Status of the last run of the security fields log deletion.

T1C_DH__Update_Service_Tracker__c

On Complete Job Status

Text

Status of the last complete batch run.

T1C_DH__Update_Service_Tracker__c

Contacts Deactivation Date

Date/Time

Timestamp of the last contact deactivition batch run.

T1C_DH__Update_Service_Tracker__c

Mapped Accounts Update Date

Date/Time

Timestamp of the last batch run for updating mapped accounts.

T1C_DH__Update_Service_Tracker__c

Mapped Contacts Update Date

Date/Time

Timestamp of the last batch run for updating mapped contacts.

T1C_DH__Update_Service_Tracker__c

Accounts Deactivation Status

Text

Status of the last account deactivation batch run.

T1C_DH__Update_Service_Tracker__c

Delete Contact Fields Job Run Date

Date/Time

Timestamp of the last batch run for deleting contact fields logging.

T1C_DH__Update_Service_Tracker__c

Delete Contact Fields Job Status

Text

Status of the last run of the contact fields log deletion.

T1C_DH__Update_Service_Tracker__c

Full Update Date

Date/Time

Timestamp of the last full service update run.

T1C_DH__Update_Service_Tracker__c

Paged Accounts Update Date

Date/Time

Timestamp of the last batch run for updating mapped accounts.

T1C_DH__Update_Service_Tracker__c

Paged Contacts Update Date

Date/Time

Timestamp of the last batch run for updating mapped contacts.

T1C_DH__Update_Service_Tracker__c

Contacts Deactivation Status

Text

Status of the last contact deactivation batch run.

T1C_DH__Update_Service_Tracker__c

Securities Deactivation Status

Text

Status of the last security deactivation batch run.

T1C_DH__Update_Service_Tracker__c

Mapped Securities Update Status

Text

Status of the last run of the update mapped securities batch.

T1C_DH__Update_Service_Tracker__c

Last Successful Incremental Update Date

Date/Time

Timestamp of the last successful incremental batch run.

T1C_DH__Update_Service_Tracker__c

Delete Account Fields Job Run Date

Date/Time

Timestamp of the last batch run for deleting account fields logging.

T1C_DH__Update_Service_Tracker__c

Update Security Issuing Country Id List

Long Text Area

Last list of security issuing country identifiers used in batch processing.

T1C_DH__Update_Service_Tracker__c

Delete Logs Job Status

Text

Status of the last run of the log records deletion.

T1C_DH__Update_Service_Tracker__c

Delete Logs Job Run Date

Date/Time

Timestamp of the last batch run for deleting update logging records.

T1C_DH__Update_Service_Tracker__c

Update Service Sequence Number

Number

Datahub sequence number of last applied batch update.

T1C_DH__Update_Service_Tracker__c

Accounts Deactivation Date

Date/Time

Timestamp of the last account deactivition batch run.

T1C_DH__Update_Service_Tracker__c

Mapped Accounts Update Status

Text

Status of the last run of the update mapped accounts batch.

T1C_DH__Update_Service_Tracker__c

On Complete Job Run Date

Date/Time

Timestamp of the last complete batch run.

T1C_DH__Update_Service_Tracker__c

Paged Accounts Update Status

Text

Status of the last run of the update mapped accounts batch.

FEATURE RETIREMENT

QUICK ADD INTERACTION

WHAT IS CHANGING

The quick add interaction form is being retired as of 2024.1 and will no longer be supported by Tier1. 

WHY ARE WE RETIRING THIS FEATURE

The new bulk call reports form enhances and replaces the quick add interaction form.

WHAT ACTION TO TAKE

Once your instance is upgraded to at least version 2023.2, consider upgrading to the bulk call report form. Please contact Tier1 for implementation details.

BULK ADD TO LISTS

WHAT IS CHANGING

The bulk add to list feature is being retired as of 2024.2 and will no longer be supported by Tier1.

WHY ARE WE RETIRING THIS FEATURE

The new bulk manage list feature enhances and replaces the bulk add to list feature. The bulk manage list feature also supports bulk removal.

WHAT ACTION TO TAKE

Once your instance is upgraded to at least 2023.3, consider upgrading to the bulk manage list feature. Please contact Tier1 for implementation details.


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