Supported Browsers and Devices

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DESKTOP AND LAPTOP BROWSERS

Tier1 recognizes that our users have various browsers and to make the most of your experience we endeavor to align with Salesforce in supporting the following browsers:

Microsoft Internet Explorer

Microsoft Edge (non-Chromium)

Microsoft Edge Chromium

Google Chrome

Mozilla Firefox

Apple Safari

Lightning Experience*

Not supported

Not supported

Supports latest stable browser version

Supports latest stable browser version

Supports latest stable browser version

Supports latest stable browser version

Tier1 Client Center, Deals, Events, Prospector, Security Console

Not supported

Not supported

Supports latest stable browser version. Regression is performed on this browser

Supports latest stable browser version. Regression is performed on this browser

Not tested**

Not tested**

*Based on latest Salesforce release notes.

**Tier1 does not regression test in these modern browsers so not all features are guaranteed to work.

MOBILE DEVICES

Tier1 Mobile requires the current major iOS version 18, any phone or tablet that supports iOS 18, at least 200 MB storage, and stable connectivity.

Tier1 Mobile requires the current major Android version 15, any phone or tablet that supports Android 15, at least 200 MB storage, and stable connectivity.

OUTLOOK AND EXCHANGE VERSIONS

Software

Versions

Tier1 Applications

Operating System

Windows 11, Windows 10

Inbox

Microsoft Office/Outlook

Office365: Web Outlook, New Outlook

Inbox

Microsoft Exchange

Microsoft Exchange Online

Inbox, Events Calendar Sync

  • Windows 10, and Exchange Server 2016/2019 support ends on October 14, 2025. After this date, Microsoft will no longer provide security updates, bug fixes, or technical support for these versions.

  • Events Calendar Sync supports Exchange Server 2016/2019, however, with a more limited set of features.

  • Inbox supports Classsic Outlook, however, with a more limited set of features.