Search for a contact to ensure you do not create duplicates. See related article on how to search.
To create a new contact,
On the bottom navigation menu, tap + Create New icon and tap create contact.
Alternate ways to create a contact
On the account screen, tap new contact icon on the top right
On any contact list, tap on the + on the top right
On the call report edit screen, when you add an external attendee, tap on the {replaceicon} on the bottom right
Fill in any required fields that are marked with red bar. These normally include account, first name, last name, email, and an address.
You can optionally add contact coverage to any employees during contact creation.
Lastly, if you see a duplicate check, verify that it is not a duplicate against any suggested contacts. Tap add contact on the top right screen to save the contact.
Each organization contact create form will have different fields to edit. Contact the administrator or Tier1 if you want to edit any contact details that are not available.